Warranty Claims - IMER USA

Making a Warranty Claim is easy. We offer one form for Construction Equipment, such as mixers, saws, pumps and buggies, and a separate form for Access Equipment, such as scissor lifts and access crawlers.

Simply fill out the form below and we will be in touch shortly. If you have more than one claim, please submit one claim at a time. We ask to please include any photos and/or videos that may be available to support this claim.

For questions, please call 800.275.5463.

Equipment Repair Form

For Mixers, Saws, Pumps, and Buggies.

Dealer / Repair Center Information

Company Name (required)

Address (required)

Company Phone (required)
Email (required)

Contact Name (required)

Product Information

Product Model (required)
Serial Number (required)

Original Purchase Order / Invoice Number (required)

Repair Description (required)

Number of Hours Required to Repair (required)

Parts Needed

#	Part Number	Part Description	Qty
1
2
3
4
5

Required Photos

JPG/PNG — automatically optimized before upload.

Picture of Machine Serial Number (required)

Picture of Hour Meter (required)

Not applicable — this machine does not have an hour meter

Pictures Clearly Showing the Reported Problem (required)

Picture of Faulty Component Nameplate (showing model, type, and serial number) (required)

Aerial Lift Repair Form

For Scissor Lifts and Access Crawlers.

Dealer / Repair Center Information

Company Name (required)

Address (required)

Company Phone (required)
Email (required)

Contact Name (required)

Product Information

Product Model (required)
Serial Number (required)

Original Purchase Order / Invoice Number

Repair Description (required)

Number of Hours Required to Repair (required)

Parts Needed

#	Part Number	Part Description	Qty
1
2
3
4
5

Required Photos

JPG/PNG — automatically optimized before upload.

Picture of Machine Serial Number (required)

Picture of Hour Meter (required)

Not applicable — this machine does not have an hour meter

Pictures Clearly Showing the Reported Problem (required)

Picture of Faulty Component Nameplate (showing model, type, and serial number) (required)

IMER WARRANTY CLAIM

Equipment Repair Form

Dealer / Repair Center Information

Product Information

Parts Needed

Required Photos

Aerial Lift Repair Form

Dealer / Repair Center Information

Product Information

Parts Needed

Required Photos